Good morning. I’m writing to let you know about some recent staff changes in the ACT Group.
First, long-time ITS member Yvonne Heath has taken retirement. Yvonne joined ACT as part of the ICS realignment a couple of years ago. Prior to being part of ICS, Yvonne was a member of the AMS team. During her ITS/AMS time, Yvonne was a key support person for web and content management services. Prior to joining central IT, Yvonne held positions in Computer Science and at the Bookstore/Computer Shop. We wish Yvonne the very best in her retirement.
Back in mid-October, Laure Perrier joined the ACT Support team as an ACT Liaison in CTSI (ACT is a joint initiative of both ITS and CTSI). She is providing support for instructors and course staff on the use of academic and collaborative technologies, delivering training sessions and presentations, and developing documentation on the use of educational technologies in teaching. Laure comes to us from the Office of Continuing Professional Development at the Faculty of Medicine where she coached instructors on developing curriculum, and led sessions and presentations on effective research practices.
Around the same time, Shannonn Kelly joined the ACT team, where she is providing project management services for two major initiatives – technology support for the Course Evaluation Framework initiative, and the Academic Toolbox Renewal initiative. Shannonn has many years experience as a project manager for a variety of private and public sector organizations, including a previous stint on campus as a project manager for a very large international education research project.
And starting today, ACT is pleased to welcome long-time UofT staffer Scott Hollows as a senior AV specialist in our Operations Group. Scott will be augmenting our support capabilities with all things video-mediated, including our Cisco Jabber video-conferencing solution, our Echo360 and Camtasia lecture capture services, our Collaborate webinar service, etc. Scott comes to us from the Education Commons at OISE, where he had been supporting video-mediated communications, including managing the Knowledge Innovation & Technology Lab.
Please join me in welcoming Laure, Shannonn and Scott to the extended ACT family.