Category: Technical Issues

OneClass Easy Invite Chrome Extension

IMPORTANT ANNOUNCEMENT We have discovered a problem with something called the OneClass Easy Invite Chrome Extension which may result in the theft of any username and password you use for websites and services, including Blackboard and other university and/or commercial/community

Posted in News, Technical Issues

O365 Clutter changes

From: Luke Sutherland Academic & Collaborative Technology – Operations Group It has come to our attention that a feature of the O365 mailbox (Clutter:  has been flagging some internal messages sent by the University as ‘clutter’. This means the

Posted in Technical Issues

Portal Help during December Break

From: Saira Mall, Manager, ACT Support During the holiday break beginning Wednesday December 23rd, limited Portal Help Support services will be available only on Dec 23rd, 28th, 29th, and 30th, for two hours each day. Full Portal Help support services

Posted in Documentation, News, Resources, Technical Issues

Fake Blackboard Prompts

Please share widely We have been alerted to attempts by hackers to target UofT students with fake “Blackboard” prompts, which redirect to a fake Blackboard login page. This could include receiving an email that says you have an important course

Posted in News, Portal, Technical Issues

Portal Scheduled Maintenance – May 8 – 10, 2015

As previously circulated, please be advised that there will be a scheduled maintenance on Portal from 10:00PM on Friday May 8, 2015 to 10:00 PM on Sunday May 10, 2015. Portal service will be unavailable during the maintenance period. Further

Posted in Portal, Technical Issues

Turnitin DDoS

This week, we were informed by Turnitin that they have been subject to a Denial of Service attack. To quote from Turnitin’s memo: “Turnitin has been the target of an extensive distributed denial-of-service (DDoS) attack with the intent of taking

Posted in News, Technical Issues

Varsity article about the Portal

Various issues related to the Portal were recently reported in The Varsity. Here’s a link to the article fyi: Out of Order: Outages, maintenance plaque Blackboard during exam season  

Posted in News, Portal, Technical Issues

System Status Updates

This is just a quick reminder that ITS has enabled a new System Status service where members of the UofT community can go and check on the status of enterprise services. You can also subscribe to regular alerts for your

Posted in Resources, Technical Issues

A good reminder about inter-connectedness

A few days ago, several UofT services became sluggish or unresponsive, including our Learning Portal (aka Blackboard LMS). It turns out that a network downstream from the university had started blocking Google Analytics, and websites that use this service started

Posted in Technical Issues

Alert: Compromised Teaching Links and Resources

We have become aware that some instructors are sharing non-UofT online resources with students, and that in a select few cases, these sites have been taken over by hackers and phishers, who nefariously use those non-UofT sites to collect information

Posted in News, Resources, Technical Issues