Category: Technical Issues

A good reminder about inter-connectedness

A few days ago, several UofT services became sluggish or unresponsive, including our Learning Portal (aka Blackboard LMS). It turns out that a network downstream from the university had started blocking Google Analytics, and websites that use this service started

Alert: Compromised Teaching Links and Resources

We have become aware that some instructors are sharing non-UofT online resources with students, and that in a select few cases, these sites have been taken over by hackers and phishers, who nefariously use those non-UofT sites to collect information

Turnitin Integration in Portal Courses to be Discontinued May 9, 2014

The Turnitin Direct Assignment tool that is integrated in Portal courses will be discontinued as of Friday, May 9, 2014. We have encountered a technical difficulty with the tool that is causing interference with the overall functionality of the Portal.

The Portal on Sunday

As many of you know, many students who logged in to the Portal early on Sunday, April 6, couldn’t find their course websites. The Portal (known to some as Blackboard) was actually functioning perfectly. Unfortunately a glitch on another system

Exchange Service Update

MEMO From: Avi Hyman, Director, ACT Date: April 4, 2014: 00:20 Re: Update on Exchange Issue on April 3 First, I want to thank everyone in the community who participated in troubleshooting the earlier Exchange issue. I also want to

Portal Update: April 3, 2014

MEMO April 3, 2014 Re: Portal Status Update From:  Avi Hyman, Director, ACT As many of you will note, the Portal returned to improved service after 01:00 this morning thanks to the efforts of our extended team. We are

April 2, 2014 – Portal Sluggish

MEMO Re: Portal Status Date: April 2, 2014 Time: 6:00 pm From: Avi Hyman, Director, Academic & Collaborative Technologies As you may know, the Portal has been very sluggish today. First and foremost, I would like to apologize for any

Portal Upgrade May 10, 2014

The Portal will be upgraded to the most recent version of the Blackboard Learn software on May 10th and 11th, 2014. The new version will include a number of new features as well as enhancements to existing tools and capabilities.

Portal Downtime Dec. 20 – Dec. 23

Please note that the Portal (Blackboard) will be down for maintenance on the weekend immediately after the end of the current semester, Dec. 20 – Dec 23. For full details and updates, please visit the Portal System Status Page <>

Our Presentation about the UofT Mobile App

In our CANHEIT session, we showed our app, discussed the processes we are using to manage it, and engaged attendees in some brainstorming about the pros and cons of this approach. The session was recorded and can be viewed here: