Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing some visualizations of those changes.

In this post we share the data on who is asking for our help – in part one, by Division. At UofT, the concept of a “Division” refers to our major schools and faculties. The numbers for “academic technology” are fairly consistent with the expected distribution, where our Arts & Science faculty is about a third of the total university population by students. The distribution for Teams support, on the other hand, requires some additional analysis.

EdTech support by Division

Teams support by Division