Portal: Outages on April 17 and 18

Once again, please accept my sincere apologies if you have had trouble accessing the Learning Portal yesterday and/or today (April 17 and 18).

I can assure you that we would never intentionally take down the Portal, especially without prior notice, and especially not during exam time.

As I’ve reported here before, we have been having trouble with a database on which the Learning Portal relies. The trouble is not specifically with the Blackboard software, although this is of little comfort to all those trying to use the Learning Portal.

We have a dedicated team who are constantly monitoring the system, responding immediately when something goes wrong, and trying to analyze the causes as to prevent them from happening.

In the meantime, you can check the current system status at this website:

With sincere apologies,

AJ Hyman, Director, Academic & Collaborative Technologies, UofT