Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing some visualizations of … Read More

April 23, 2020 With more teaching and learning happening online, a working group was recently struck to review the University’s minimal technical recommendations needed for students to access remote/online learning (including recommended computer technology, accessories, and ways to connect to the Internet). This website features these updated recommendations: https://www.viceprovoststudents.utoronto.ca/students/tech-requirements-online-learning/ In addition to the recommendations, the … Read More

April 14, 2020 Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing … Read More

April 7, 2020 Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing … Read More

April 1, 2020 Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In this post, we are sharing a couple of … Read More

Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing some visualizations of … Read More

As of today, our team has started using the ServiceNow platform for support as part of the larger Enterprise Service Centre initiative (ESC). Here’s a little video on how UofT people can ask for help (or find useful help documents) via the new system: https://www.youtube.com/watch?v=xTJDIvMw4D8 And of course, you can still just send us an … Read More

Over the past year, the University of Toronto, led by our CIO Bo Wandschneider, has been engaged in a deep and meaningful IT strategic planning process. You can read more about that process in this article, “New ITS strategic plan to guide the future of tech at U of T,” but the Vision that we … Read More

As we approach one year on Quercus, we’ve begun to look at the other (other than the LMS) teaching and learning tools in use at our school. My colleague, Vahideh Rahnama, the project control analyst on our team, has been doing some research – looking at what other universities are doing (particularly other schools who … Read More

Overall Summary Every year around this time, we take stock of the past year’s activities. With that in mind, I thought it would be a good opportunity to have a look at the Portal to Quercus transition by the numbers. When we set out, our target was to have approximately 5,000 active courses for Fall … Read More