As of today, our team has started using the ServiceNow platform for support as part of the larger Enterprise Service Centre initiative (ESC). Here’s a little video on how UofT people can ask for help (or find useful help documents) via the new system: https://www.youtube.com/watch?v=xTJDIvMw4D8

And of course, you can still just send us an old fashioned email: q.help@utoronto.ca and check out our Quercus support pages from anywhere: http://uoft.me/qresources