We’ve Moved (virtually)
January 21, 2020
As of today, our team has started using the ServiceNow platform for support as part of the larger Enterprise Service Centre initiative (ESC). Here’s a little video on how UofT … Read More
Traffic in a Storm
February 11, 2019
by Marco Di Vittorio Manager, Application Administration Academic & Collaborative Technologies (ACT) Most traffic moves slower during a snow storm. Pedestrian, vehicle and airline routes typically grind to a halt … Read More
Email Woes
June 21, 2017
The last few days have seen some challenges with campus email. The main symptom was delayed delivery of inbound email caused by a massive increase in the volume of email … Read More
Portal Scheduled Maintenance – May 5-7
April 7, 2017
Portal (Blackboard) Maintenance is Scheduled for May 5, 22:00 EDT – May 7, 22:00 EDT The Portal will undergo scheduled maintenance from Friday May 5, 2017 at 10:00 PM until … Read More
OneClass Easy Invite Chrome Extension
December 13, 2016
IMPORTANT ANNOUNCEMENT We have discovered a problem with something called the OneClass Easy Invite Chrome Extension which may result in the theft of any username and password you use for … Read More
O365 Clutter changes
May 31, 2016
From: Luke Sutherland Academic & Collaborative Technology – Operations Group It has come to our attention that a feature of the O365 mailbox (Clutter: https://blogs.office.com/2014/11/11/de-clutter-inbox-office-365/) has been flagging some internal … Read More
Portal Help during December Break
December 3, 2015
From: Saira Mall, Manager, ACT Support During the holiday break beginning Wednesday December 23rd, limited Portal Help Support services will be available only on Dec 23rd, 28th, 29th, and 30th, … Read More
Fake Blackboard Prompts
November 6, 2015
Please share widely We have been alerted to attempts by hackers to target UofT students with fake “Blackboard” prompts, which redirect to a fake Blackboard login page. This could include … Read More
Turnitin DDoS
March 13, 2015
This week, we were informed by Turnitin that they have been subject to a Denial of Service attack. To quote from Turnitin’s memo: “Turnitin has been the target of an … Read More