April 21, 2020 Bo Wandschneider, our Chief Information Officer, recently published a useful memo on that’s worth repeating: From: Bo Wandschneider, Chief Information Officer Date: April 16, 2020 Re: Microsoft Teams – Resources and Best Practices As many of us continue to work from home, there has been more demand for collaborative work spaces where … Read More

April 1, 2020 Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In this post, we are sharing a couple of … Read More

Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing some visualizations of … Read More

As of today, our team has started using the ServiceNow platform for support as part of the larger Enterprise Service Centre initiative (ESC). Here’s a little video on how UofT people can ask for help (or find useful help documents) via the new system: https://www.youtube.com/watch?v=xTJDIvMw4D8 And of course, you can still just send us an … Read More

An esteemed colleague at another Ontario university recently asked colleagues about educational technology policies.  “I am curious about the educational technology policies (for students and faculty) that people have in place at your respective institutions. Policies or mechanisms around such things as procurement, tech requirements for students, adoption of new tech, etexts, institutionally supported versus … Read More

As we approach one year on Quercus, we’ve begun to look at the other (other than the LMS) teaching and learning tools in use at our school. My colleague, Vahideh Rahnama, the project control analyst on our team, has been doing some research – looking at what other universities are doing (particularly other schools who … Read More

If you haven’t book-marked the Quercus Student Blog yet, you definitely should – it’s a great sources of information and ideas – ostensibly for and by students – but in actuality, it’s great for everyone at UofT. Check it out here: https://qstudents.utoronto.ca/category/blog/

Hello again. We are pleased to let faculty and staff know that the Microsoft Teams tool is now available for use at UofT. Check out the Team @ UofT website for more information on this very useful collaboration tool: http://office365.utoronto.ca/about/teams/

The wonderful members of the ACT support team in the Centre for Teaching Support & Innovation have put together a fabulous new Quercus Support Site with the collaboration of educational technology professional colleagues from all around the University. Check it out!

Welcome to September.  Quercus is now the University of Toronto’s new online teaching and learning environment. You can read all about support and training opportunities on our Toolbox project website.