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Coronavirus

COVID Update: Quercus By Phone

May 1, 2020

Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing some visualizations of … Read More

COVID Update: Computer Types (or Quercus Browsing part two)

April 14, 2020

April 14, 2020 Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing … Read More

COVID Update: Quercus Browsing (part one)

April 7, 2020

April 7, 2020 Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing … Read More

COVID Update: Communicating Effectively

April 6, 2020

April 6, 2020 Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing … Read More

COVID Update: Meetings and Calls

April 2, 2020 The trend continues – using MS Teams for online meetings and direct calls has skyrocketed for us at UofT during the covid pandemic. Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant … Read More

COVID Update: Visiting Quercus

April 1, 2020

April 1, 2020 Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In this post, we are sharing a couple of … Read More

COVID Update: The Machines are Working But …

March 31, 2020

March 31, 2020 The machines are working, but sometimes we just need a little humanity! Over the past two weeks, our world has changed significantly. Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increa … Read More

COVID Update: Who is Asking for Help (part 2)

March 27, 2020

March 27, 2020 Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing … Read More

COVID Update: Who is Asking for Help (Part 1)

March 25, 2020

Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing some visualizations of … Read More

COVID Update: Additional Support “Staff”

March 24, 2020

Like almost all North American schools (and many around the world), we’ve had to switch the way we teach and learn due to the Covid-19 pandemic. That means significant increases in the use of technology, and in demand for support around those technologies. In a series of posts, we will be sharing some visualizations of … Read More