A few days ago, several UofT services became sluggish or unresponsive, including our Learning Portal (aka Blackboard LMS). It turns out that a network downstream from the university had started blocking Google Analytics, and websites that use this service started to slow down as installed plugins tried to ‘call home’ to the ‘mothership’. Of course, community members would not have been able to distinguish the difference – to them, the service was unresponsive, and it made no difference knowing that the actual system was working properly. The problem was identified and fixed, but it’s an excellent reminder of how inter-connected, and inter-dependent, all of our systems have become. Sigh.